CPN Terms and Conditions — Please Read Before You Play

1. General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and CPN ("CPN", "we", "us", "the Platform") governing your access to and use of the CPN website available at cpn.vin and any associated mobile application.

By accessing the CPN platform, registering an account, making a deposit or placing any wager, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the platform.

CPN reserves the right to update, amend or replace these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.

2. Account Eligibility

To register and use a CPN account, you must meet all of the following requirements at all times:

• You must be at least 18 years of age. CPN does not permit access to or use of the platform by anyone under the age of 18.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law applicable to you personally.
• You must not be a current employee, contractor, director or close family member of any employee of CPN or any of its affiliated companies.
• You must not be registered on any self-exclusion list or have previously requested a self-exclusion from CPN.
• You must have full legal capacity to enter into binding agreements under the laws applicable to you.

CPN reserves the right to request age verification documentation at any time. If you cannot provide satisfactory proof of age, your account may be suspended and any winnings accrued during that period may be withheld pending verification.

3. Registration

3.1 One Account Per Player

Each individual player is permitted to hold only one active CPN account. Creating multiple accounts — whether using different names, email addresses, phone numbers, payment methods or devices — is strictly prohibited. If duplicate accounts are identified, CPN will close the secondary accounts and may close all accounts associated with that individual, retaining any balance as per the terms relating to prohibited conduct.

3.2 Accurate Information

When registering, you must provide accurate, complete and up-to-date personal information including your full legal name, date of birth, residential address and contact details. This information must match the details on your valid government-issued identity document. Registering with false, incomplete or misleading information is grounds for immediate account closure.

3.3 Identity Verification (KYC)

CPN may ask you to verify your identity before processing withdrawals, after a certain deposit threshold or at any other time at our discretion. Verification documents typically required include:

• A copy of a valid CNIC (Computerised National Identity Card) or passport.
• Proof of your payment method (screenshot of registered JazzCash or Easypaisa account, bank statement or similar).
• In some cases, proof of address such as a utility bill or bank statement dated within the last three months.

Withdrawals may be held pending satisfactory completion of identity verification. CPN is not liable for any delays resulting from a player's failure to provide required documents promptly.

3.4 Account Credentials

You are fully responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone. CPN will never ask for your password via email, chat or any other channel. If you suspect unauthorised access to your account, change your password immediately and contact support.

4. Deposits

4.1 Accepted Payment Methods

CPN accepts deposits in PKR via the following payment methods:

• JazzCash — instant mobile wallet transfer
• Easypaisa — instant mobile wallet transfer
• Raast — Pakistan's interbank instant payment system
• Bank Transfer — standard inter-bank transfer, typically 1–3 business days
• Mobile Wallets — other supported mobile wallet services as listed in the cashier section

4.2 Deposit Rules

All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment account belongs to another person — are not permitted under any circumstances. If a third-party deposit is detected, the funds will be returned and the transaction reversed where possible. Your CPN account may also be suspended pending investigation.

Minimum and maximum deposit limits are displayed in the cashier section of your account. These limits may vary by payment method and may be adjusted by CPN from time to time. Deposits are generally credited to your CPN balance immediately for mobile wallet methods, or within one to three business days for bank transfers.

5. Withdrawals

5.1 Withdrawal Processing

Withdrawal requests are reviewed and processed by CPN's finance team. Requests to JazzCash and Easypaisa are typically completed within a few hours of approval. Bank transfer withdrawals typically complete within one to three business days depending on your bank's processing times. CPN does not charge any withdrawal fees.

5.2 Withdrawal Conditions

The following conditions apply to all withdrawal requests:

• Your account must have completed identity verification before your first withdrawal is processed.
• Withdrawals must be made to a payment account registered in your own name — the same name as your CPN account.
• You must have wagered a minimum of one times (1x) the total deposited amount before a withdrawal request can be submitted. This requirement exists to prevent deposit-and-withdrawal cycling without any genuine play.
• If a bonus has been claimed, the specific wagering requirements of that bonus must be met before the bonus-related funds can be withdrawn.
• CPN may request additional identity documents before processing any withdrawal, particularly for first-time withdrawals or large amounts.

5.3 Withdrawal Limits

Minimum and maximum withdrawal amounts are displayed in the cashier section of your account. Players on VIP tiers may have higher withdrawal limits as part of their tier benefits. Standard withdrawal limits apply to all regular accounts.

6. Bonuses and Promotions

6.1 General Bonus Rules

CPN offers a range of bonuses and promotions including welcome bonuses, reload bonuses, free spins and sports-specific offers. All bonuses are subject to these general rules as well as any specific terms stated on the individual promotion page.

• Bonuses are credited to your CPN account automatically or upon request, depending on the offer.
• Each bonus has a stated wagering requirement (e.g., 30x) which must be completed before any winnings derived from that bonus can be withdrawn.
• Bonuses expire if not used within the stated time period. Expired bonuses and any winnings generated from them will be removed from your account automatically.
• Only one bonus can be active at a time unless the promotion explicitly states otherwise.
• CPN reserves the right to withdraw or modify any bonus offer at any time without prior notice, except for bonuses already claimed and in active use by a player.

6.2 Wagering Requirements

Wagering requirements specify how many times you must wager the bonus amount (or bonus plus deposit amount, as stated per offer) before you can withdraw. For example, a PKR 1,000 bonus with a 30x wagering requirement means you must place PKR 30,000 in qualifying bets before the bonus converts to withdrawable funds.

Not all games contribute equally towards wagering requirements. Slot games typically contribute 100%, while table games, live casino and sports bets may contribute a lower percentage or not at all, depending on the specific promotion terms. Always check the contribution rates listed on each offer before playing.

6.3 Bonus Abuse

CPN actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, placing low-risk or hedged bets designed to complete wagering requirements without genuine play, or exploiting system errors. Where bonus abuse is confirmed, CPN reserves the right to void the bonus, withhold associated winnings and close the relevant accounts.

7. Sports Betting Rules

7.1 Bet Acceptance

All bets are accepted subject to these Terms and any sport-specific rules displayed at the time of placing the bet. CPN reserves the right to refuse or limit any bet at its sole discretion, including bets from players who CPN determines to be professional bettors or syndicates.

7.2 Bet Settlement

Bets are settled based on the official result declared by the relevant governing body for that sport — for example, the Pakistan Cricket Board (PCB) for domestic cricket, or the ICC for international matches. In cases where the official result is not immediately available, CPN will delay settlement until the result is confirmed.

For cricket markets — including PSL matches, T20 internationals and other bilateral series — the following standard rules apply:

• A minimum number of overs must be completed for a match result to stand. This threshold varies by format and is displayed on the relevant bet markets.
• Matches abandoned before the minimum over threshold are voided and stakes returned.
• Matches decided by the Duckworth-Lewis-Stern (DLS) method are settled as official results.

7.3 Void Bets

CPN may void any bet where: an obvious pricing error occurred, a system malfunction affected the odds, there is reasonable evidence of match-fixing or manipulation, or where the event did not take place as scheduled and was not rescheduled within 48 hours. Voided bets are settled at odds of 1.0 (stake returned).

7.4 Live In-Play Betting

Live betting markets are subject to real-time updates and delays. Bets placed after an event has concluded — due to data feed latency or connectivity issues — may be voided at CPN's discretion. CPN is not responsible for losses incurred due to delays in live data feeds.

8. Casino and Slot Games

All casino games and slot titles available on CPN are provided by third-party software providers. These games operate using certified Random Number Generator (RNG) technology, which ensures that outcomes are completely random and cannot be predicted or manipulated.

The Return to Player (RTP) percentage displayed for each slot game is a theoretical long-term average calculated over a large number of spins. It does not guarantee any specific outcome for any individual player or session. Short-term results will always vary from the stated RTP.

In the event of a technical malfunction — such as a game freezing, disconnection during a spin or a display error — the game round in question may be voided and the stake for that round returned to your balance. CPN's decision on such matters is final. Malfunction voids all pays and plays where applicable.

9. Player Conduct

You agree that you will not use the CPN platform in any manner that is unlawful, harmful, abusive, fraudulent or otherwise in violation of these Terms. Specifically, the following are prohibited:

• Using any software, bot, script or automated tool to interact with the platform in any way, including placing bets or extracting data.
• Attempting to gain an unfair advantage through collusion with other players, match information not publicly available, or exploitation of technical errors.
• Using the platform to launder money or fund any illegal activity.
• Harassing, threatening or abusing CPN staff or other players through any communication channel.
• Providing false information or impersonating another individual at any stage of the registration or verification process.
• Accessing or attempting to access another player's account without their explicit authorisation.

CPN reserves the right to take any action it deems appropriate when prohibited conduct is identified, including immediate account suspension, forfeiture of balances and referral to relevant authorities where criminal activity is suspected.

10. Account Security

You are solely responsible for maintaining the security of your CPN account. This includes choosing a strong, unique password, not sharing your credentials with any other person and logging out of shared devices after each session.

CPN will never contact you and ask for your password, PIN or full payment card details. Any message claiming to be from CPN and requesting this information should be treated as fraudulent and reported to our support team immediately.

If you believe your account has been compromised, contact CPN support straight away. We will investigate and take appropriate action, which may include temporarily freezing your account to prevent further unauthorised activity. CPN is not liable for losses resulting from your failure to maintain adequate account security.

11. Account Suspension and Closure

11.1 Closure by CPN

CPN reserves the right to suspend or permanently close any account at any time and for any reason, including but not limited to: breach of these Terms, suspected fraud, failure to complete identity verification, inactivity or at the sole discretion of CPN's risk and compliance team. Where an account is closed due to a breach, any remaining balance may be withheld.

11.2 Inactive Accounts

An account that has not had any login activity for a period of 12 consecutive months is considered inactive. CPN may charge a monthly account maintenance fee on inactive accounts after this period. You will be notified by email before any fee is applied. The remaining balance after any applicable fees will be available for withdrawal upon account reactivation and identity re-verification.

11.3 Closure by Player

You may request to close your CPN account at any time by contacting support. Before closure, any active bonus funds and associated winnings will be removed. Any real-money balance remaining will be returned to you via your registered payment method after identity verification is confirmed.

12. Responsible Gaming

CPN takes responsible gaming seriously. This platform is intended solely as a form of adult entertainment. It is not a reliable way to generate income or supplement earnings. Before using the platform, set a clear budget of an amount you are genuinely comfortable with losing entirely, and treat that as the cost of entertainment.

CPN provides the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly or monthly deposit limits from your account settings. Once set, limits can only be increased after a cooling-off period.
• Session Time Reminders: Set alerts that notify you when you have been playing for a specified period of time.
• Self-Exclusion: Request a temporary or permanent exclusion from the platform. During a self-exclusion period, you will not be able to log in, deposit or place bets.

If you feel that gaming is having a negative impact on your finances, relationships or mental wellbeing, please stop playing and seek help. Visit our Responsible Gaming page for full details and support resources.

13. Limitation of Liability

CPN provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to maintain continuous, uninterrupted access to the platform, we do not guarantee that the platform will be available at all times or free from errors, interruptions or technical issues.

To the maximum extent permitted by applicable law, CPN shall not be liable for any direct, indirect, incidental, special or consequential losses or damages arising from:

• Interrupted access to the platform due to technical issues, maintenance or circumstances beyond our control.
• Losses resulting from unauthorised access to your account where you failed to maintain adequate security.
• Errors in displayed odds, game outcomes or account balances that are promptly corrected upon identification.
• Any actions taken by third-party payment providers that delay or prevent the processing of deposits or withdrawals.

Nothing in these Terms limits CPN's liability for fraud, gross negligence or any liability that cannot be excluded by law.

14. Amendments to These Terms

CPN reserves the right to amend, update or replace these Terms and Conditions at any time. Where changes are material — meaning they significantly affect your rights or obligations — CPN will make reasonable efforts to notify registered players via email or an in-platform notification prior to the changes taking effect.

Minor changes such as clarifications, corrections or formatting updates may be made without prior notice. The date shown at the top of this page will always reflect when these Terms were last updated. It is your responsibility to review the Terms periodically. Continued use of the platform following any update constitutes your acceptance of the revised Terms.

15. Contact and Queries

If you have any questions about these Terms and Conditions, wish to request account closure, raise a dispute or submit a complaint, please contact our support team through the official CPN support channel. Contact details are available on the platform.

CPN aims to respond to all support queries within 24 hours. Formal complaints will be acknowledged within 48 hours and a resolution will be provided within 7 business days where possible. If you are not satisfied with the outcome of a complaint, you may escalate the matter to the relevant consumer protection body in your jurisdiction.

Our support email address is: [email protected]