Data Protection
Your privacy matters to us. This policy explains exactly what personal information CPN collects from Pakistani players, why we collect it, how it is used and stored, and what rights you have over your own data. We keep things straightforward — no confusing legal language, just clear information about how your data is handled.
CPN uses industry-standard encryption and strict access controls to keep your personal information secure at all times.
Create AccountOur Commitment
These are the core principles that guide how we handle every piece of data you share with us.
All personal data stored by CPN is protected using AES-256 encryption. Your account details, transaction history and identity documents are never stored in plain text and are accessible only through authenticated, secure channels.
CPN does not sell, rent or trade your personal information to any third party for marketing purposes — full stop. Your data is used only for the purposes described in this policy and nothing else.
We only collect the information that is genuinely necessary to run your account, process payments in PKR, verify your identity and deliver a good experience. We do not ask for data we do not need.
All financial transactions — whether via JazzCash, Easypaisa, Raast or bank transfer — are handled through encrypted payment gateways. CPN does not store full payment credentials on its own servers.
You have the right to access, correct and request deletion of your personal data. CPN provides clear channels to exercise these rights. We respond to valid data requests within a reasonable timeframe.
Promotional emails and notifications are entirely opt-in. If you no longer wish to receive marketing communications from CPN, you can unsubscribe at any time through your account settings or by contacting support.
This Privacy Policy applies to all users of the CPN platform accessible at cpn.vin and any associated mobile application ("the App", "the Platform"). CPN ("we", "us", "our") is the data controller responsible for the personal information you provide when you register, deposit, place bets or interact with any part of the service.
By registering an account with CPN, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described here. If you do not agree with any part of this policy, please do not register or continue to use the platform.
We take data protection seriously. Whether you are depositing PKR via JazzCash, claiming a welcome bonus, watching a live cricket match unfold in our sportsbook or spinning slots — every interaction involves some data, and this policy tells you exactly what happens with it.
Scope: This policy covers personal data collected through the CPN website, the CPN mobile app, customer support interactions and any other touchpoints where you share information with us directly.
When you register and use your CPN account, you provide us with information including:
When you use the CPN platform, we automatically collect technical and usage data including:
In some cases we receive information about you from third parties , including:
Note: We only receive the minimum information necessary from third-party providers. We do not receive your full payment credentials from JazzCash, Easypaisa or any other payment gateway.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, CNIC, date of birth, address | You / KYC provider |
| Contact Data | Email address, phone number | You |
| Financial Data | Payment method reference, transaction history | You / Payment processors |
| Technical Data | IP address, device info, browser type | Automatically collected |
| Usage Data | Pages visited, bets placed, session duration | Automatically collected |
| Communications | Support chat logs, email correspondence | You |
CPN uses your personal information for the following purposes:
We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.
CPN processes your personal data on the following legal grounds:
CPN does not sell your personal data. We share your information only in the following limited circumstances:
We work with carefully selected third-party service providers who process data on our behalf and under our instructions. These include identity verification providers, payment processors, fraud detection services, cloud infrastructure providers and customer support platform providers. All such providers are contractually bound to protect your data and use it only for the specified purpose.
We may disclose personal information where required by law, court order or official government request from an authority with jurisdiction over CPN's operations. We will always seek to notify you of such a disclosure where legally permitted to do so.
In the event of a merger, acquisition or sale of CPN or its assets, your personal data may be transferred as part of that transaction. We will notify affected users and ensure the acquiring party maintains the same or equivalent level of data protection.
International Transfers: Some of our service providers operate outside Pakistan. Where personal data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.
When you make a deposit or request a withdrawal at CPN, your payment is processed through the relevant payment gateway — JazzCash, Easypaisa, Raast or your bank. CPN receives only a transaction reference and confirmation of success or failure. We do not store your full mobile wallet PIN, bank account password or card CVV on our servers.
Transaction records — including the amount, date, payment method type and status — are retained as part of your account history. This is necessary for account management, dispute resolution and compliance with financial record-keeping obligations. All financial data is stored in encrypted form.
All transactions on CPN are denominated in Pakistani Rupees (PKR). If your device or network applies any currency conversion, this is handled entirely outside CPN's systems and we are not responsible for any rates or charges applied by your financial provider.
CPN uses cookies and similar technologies to operate the platform, remember your preferences and analyse usage. Cookies are small text files stored on your device by your browser.
These cookies are strictly necessary for the platform to function. They manage your login session, maintain your account state across pages and protect against cross-site request forgery. You cannot opt out of essential cookies while using the platform.
With your consent, we use analytics cookies to understand how players navigate the platform — which features are used most, where users encounter difficulties and how we can improve the overall experience. This data is aggregated and does not identify individual users.
Where you have opted in, marketing cookies help us show you relevant promotions. You can manage your cookie preferences at any time through your account settings or your browser settings. Withdrawing consent does not affect the lawfulness of processing that occurred before you withdrew it.
CPN retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods we apply are:
When your data is no longer needed and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be linked back to you.
CPN implements a layered approach to data security. Technical, organisational and procedural measures are in place to protect your personal information from unauthorised access, loss, destruction or disclosure.
Key security measures include:
While we take every reasonable precaution, no platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your CPN account.
Data Breach Response: In the unlikely event of a personal data breach that poses a risk to your rights, CPN will notify affected users promptly and take immediate steps to contain and mitigate the breach.
As a CPN player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through the official CPN support channel.
We will respond to all valid data rights requests within 30 days. In complex cases we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.
CPN is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the CPN platform in any way.
If we become aware that personal data has been collected from a minor, we will immediately delete that data and close the associated account. If you believe a minor has registered on CPN using false information, please contact our support team immediately so we can investigate and act swiftly.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
CPN may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to our data practices. When we make material changes — that is, changes that significantly affect how we use your data or your rights — we will notify you by email or through an in-platform notification prior to the changes taking effect.
For minor updates such as clarifications or corrections, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the CPN platform after any update constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how CPN handles your personal information, please contact our support team through the official CPN support channel available on the platform.
We take all privacy concerns seriously and aim to respond to all queries within 48 hours. For formal data rights requests, we will provide a written response within 30 days as described in Section 10.
You can also reach us by email: [email protected]
Data Protection Queries: For any concerns specifically related to data protection, please include "Privacy Query" in your subject line so our team can prioritise and route your message correctly.
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